Continuing on with our Email Etiquette series, I have 3 quick tips. The sandwich method, active voice and the use of sentence case. First, the sandwich method. It goes a little something like this: When you sandwich your critique or bad news in good news, it makes people a lot more receptive to what you…

In the midst of hundreds of emails each week (thousands for some), I think it’s fairly common to disregard the need for personable communication and correct email behavior. There is a laundry list of things to remember, so I thought I would break it up into a series of blog entries. Hopefully working on it…

Back when I first started working on websites, I displayed my email address liberally, hiding it from no one. I wanted to make sure that anyone who wanted to contact me would have an easy way to do so. Then came spam. And more spam, and more spam. I was getting hundreds of spam emails…

Thanks to Dave, myself and our new programmer, Amber Hanks, we now have a new look for our webmail. Dave designed it all, I coded the inside pages, and Amber coded the login page. We’re also looking for suggestions on how our webmail can be improved. If you have any questions or suggestions regarding user…